1. Introduction
The terms “We”, “Us”, “Our”, and “Company” refer to Book of Tours, while the terms “You”, “Your”, and “Yourself” refer to the users, visitors, and customers accessing our website or using our services.
At Book of Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, enquire about our travel packages, make a booking, or interact with us through our communication channels.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.
2. Information We Collect
To provide travel-related services and manage bookings, we may collect the following information, depending on the services you request:
- Personal Information: Name, phone number, email address, age, and other details necessary to process your enquiry or booking.
- Travel Information: Destination preferences, travel dates, number of travellers, accommodation preferences, pickup details, and itinerary requirements.
- Identity and Travel Documents: Government-issued identification details, passport information, visa details, or other travel documents where necessary for the requested service.
- Payment Information: Payment status, transaction references, billing details, and other information required to process payments. Card or banking details may be processed by authorised payment service providers.
- Additional Information: Special travel requests, accessibility requirements, or relevant health-related information voluntarily provided when necessary for trip arrangements.
- Technical Information: IP address, browser type, device information, website usage data, and other technical information collected through cookies or similar technologies.
We aim to collect only the information reasonably necessary to provide our services and fulfil the purposes explained in this Privacy Policy.
3. How We Use Your Information
Book of Tours may use your information for the following purposes:
- To respond to enquiries and provide information about travel packages.
- To process, confirm, and manage bookings and reservations.
- To coordinate transportation, accommodation, activities, and other travel arrangements.
- To communicate booking confirmations, payment updates, itinerary changes, and important travel information.
- To provide customer support before, during, and after your trip.
- To process payments, maintain records, and manage refunds where applicable.
- To improve our website, services, customer experience, and travel offerings.
- To send promotional messages, offers, and marketing communications where permitted by applicable law and your preferences.
- To prevent fraud, maintain website security, resolve disputes, and comply with legal obligations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and analyse website performance.
Cookies may help us understand how visitors interact with our website and which pages or travel packages receive interest.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
Third-party services integrated into our website may use their own cookies or tracking technologies, subject to their respective privacy policies and applicable consent requirements.
5. Sharing of Information
Book of Tours does not sell your personal information to third parties.
We may share relevant information with trusted service providers where necessary to deliver the services you request, including:
- Hotels, accommodation providers, and travel operators.
- Transportation providers, drivers, and activity organisers.
- Payment gateways and financial service providers.
- Website hosting providers, analytics services, and technical support providers.
- Marketing and communication service providers, where permitted by law.
- Government authorities, law enforcement agencies, or other parties when required by law or necessary to protect legal rights.
We share only the information reasonably necessary for the relevant purpose and expect service providers to handle such information in accordance with applicable contractual and legal requirements.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure systems, password protection, and appropriate safeguards provided by our technology and service partners.
Access to personal information is restricted to authorised personnel and service providers who require it for legitimate business purposes.
Although we make reasonable efforts to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including managing bookings, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable legal obligations.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment gateways, or other external services.
These third-party services operate independently and may have their own privacy policies and practices. Book of Tours does not control the privacy practices of external websites.
We encourage users to review the relevant privacy policies before sharing personal information with third-party services.
9. Marketing Communications
We may use your contact information to share travel offers, destination updates, promotional campaigns, and other relevant communications where permitted by applicable law.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided or contacting us directly.
Even if you opt out of marketing messages, we may continue to send essential service-related communications, such as booking confirmations, payment updates, and itinerary information.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for processing where the processing is based on your consent.
- Raise concerns or submit grievances regarding the handling of your personal information.
- Exercise any other rights available to you under applicable data protection laws.
Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and services are not intended to collect personal information from children independently without appropriate authorisation where required by law.
Where a booking involves a minor, the necessary information should be provided by a parent, legal guardian, or other person legally authorised to do so.
We will handle children’s personal information in accordance with applicable legal requirements.
12. Privacy and Legal Compliance
This Privacy Policy is intended to be read in conjunction with applicable Indian data protection and information technology laws, including the Digital Personal Data Protection Act, 2023, to the extent applicable and in force, and relevant rules and regulations.
Where applicable, personal information will be collected and processed in accordance with the legal requirements governing consent, permitted processing, data security, retention, and individual rights.
Nothing in this Privacy Policy is intended to exclude or restrict any right or obligation that cannot lawfully be excluded or restricted.
13. Changes to This Privacy Policy
Book of Tours reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically to remain informed about how their information is handled.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.
Company Name: Book of Tours
Email: bookoftoursteam@gmail.com
Address: CW-254, 1st Floor, Sanjay Gandhi Tpt. Nagar, Delhi-110042
Phone: +91-9718995633, 8920995633
Last Updated: 10/10/2026